Changes to billing
Information on this will also be included at the top of July’s invoices. We’ve decided to make some changes to our invoice and credit card processing in response to feedback from a few of our clients.
From now on all invoices will be due on the 1st of the month. All invoices will be generated 5 days before their due date. So if an invoice is due on July 1st, it will be generated on June 26th. That alone should add some nice consistancy.
The biggest change is this: we will no longer be processing credit cards on the generation date, we will be processing them on the due date. So now everyone will know 5 days ahead of time how much they are getting charged. This also gives you a chance to review your invoice before your credit card is processed.
If you’re on a check(cheque)/invoice system, your due dates are going to get a little tighter, but if you have any concerns about that feel free to contact us.
We think these changes will help clear up a lot of confusion and create a better flow to the invoicing. Submit a ticket or send us an email if you have any questions.




